New subscriptions to standard SmartVideo plans include a 14-day free trial. A credit card or PayPal is required for standard paid-plan signup, with no subscription charge until the trial ends on day 15.
When you’re charged
You won’t be charged anything until your trial ends, on day 15. If you take no action, your subscription begins automatically at the end of the trial and your payment method is charged for the plan you signed up for.
Cancelling or downgrading before you’re charged
To cancel before your trial ends, open Billing → Cancel in the Swarmify dashboard, select a reason, and follow the link to your billing account page to finish cancellation. If an offer or support panel appears, choose Skip & continue to cancel to continue to your billing account page. You can also email support@swarmify.com or use the message widget. To switch plans, contact support before your first charge.
What happens to your videos if you cancel
If cancellation is scheduled for renewal, your subscription stays active until that date. If you cancel or a payment lapses, we hold your encoded videos for a 30-day grace period. Contact support within that window to reactivate without re-uploading. After 30 days, encoded content is permanently removed, so keep copies of your original source files somewhere you control.
Ready to try SmartVideo?
Start your free 14-day trial — payment method required, no charge until day 15.