A view is recorded each time a SmartVideo player on your site loads the start of its video, whether or not the visitor presses play. By default the player starts loading as soon as the page opens, so in practice each page load usually records one view for every SmartVideo player on that page.
When a view is counted
Reloading the page counts again: each page load starts a new view for each player once its video loads. Pausing, resuming, or skipping around within the same page visit does not add another view.
Players on pages whose address contains /wp-admin/, such as your WordPress admin screens, are not counted.
Why we count views, not bandwidth
Tracking by bandwidth would unfairly penalize sites that deliver high-quality HD video, since higher quality means more data. Charging by views lets you deliver the best-quality video without worrying about costs tied to file size.
Checking your view count
You can see your current view usage in the SmartVideo Dashboard. The dashboard shows your total views for the current billing period so you always know where you stand.
View limits by plan
| Plan | Monthly View Limit | Overage Rate |
|---|---|---|
| Startup ($19/mo annual) | 10,000 | $2 per 1,000 views |
| Growth ($59/mo annual) | 50,000 | $1 per 1,000 views |
| Pro ($99/mo annual) | 150,000 | $0.75 per 1,000 views |
For the latest pricing details, visit our pricing page, or see the player that counts the view.
What happens when you exceed your limit?
If you go over your plan’s monthly view limit, overage charges are applied at the rate listed above. You won’t experience any interruption in service - your videos keep playing normally. The overage amount is added to your next invoice.
If you’re consistently going over, it may be worth upgrading to the next plan tier for a lower per-view rate.
Keywords: video view, view count, views counted, overage, view limit, billing views