Performance & Troubleshooting

What is a “rebuffer”?

Updated October 5, 2026

A rebuffer (also known as a “stall-out”) occurs when a video stops playing mid-way, pauses to reload buffer data, then resumes.

🧪 Measuring rebuffering

Rebuffering can be measured by how often playback stalls and how long those stalls last. A buffer-time ratio alone doesn’t tell you how many viewers experienced a stall.

🚀 SmartVideo’s performance

The SmartVideo player uses CDN delivery.

 

✅ Why this matters

  • Viewer retention: Stalls can interrupt the viewing experience and prompt viewers to leave.

  • Engagement: Smooth playback lets viewers watch without interruptions.

  • User experience: Fewer interruptions make a video easier to watch.

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